FAQ

1.Return or Refund

Shipped products support refund requests. If you need to process a return and refund, please contact us via email at petbonusonline@hotmail.com.

2.Submitting a Warranty Claim

Our store's warranty policy standard stipulates that if the product has quality issues, after-sales service can be requested within one year from the order date.

3.Choosing the Right Dog Leash

Leash Length: Long vs. Short vs. Training

Short Dog Leash for maximum control, ideal for crowded urban areas, obedience training, and restricted public spaces; Long Dog Leash provides more freedom for dogs in safe open spaces, socialization training, or hunting/tracking; Training Leash specifically designed for dog obedience training, suitable for basic training (heel, sit, stay) and correcting bad behaviors.

Functional Dog Leash: Retractable vs. Double

Retractable Dog Leash adjustable length, suitable for semi-open daily walks and moderate-energy dogs; Double Dog Leash one handle with two leads, for walking two compatible dogs.

Dog Leash Material: Nylon vs. PVC

Nylon Leash lightweight, durable, suitable for daily use; PVC Leash waterproof, easy to clean, and highly durable, ideal for outdoor use and wet environments.

 

 

 

 

 

 

Our Email: petbonusonline@hotmail.com

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